Join our
team

Responsibilities:
- Build and maintain strong, long-lasting relationships with clients, acting as their trusted advisor and main point of contact for all account-related matters.
- Develop a deep understanding of clients' business objectives and industry, providing strategic insights and recommendations to help them achieve their goals through tailored marketing strategies.
- Oversee the planning, execution, and delivery of client campaigns, ensuring they are on time, on budget, and aligned with client expectations.
- Work closely with internal teams (creative, media, analytics, etc.) to ensure the smooth execution of client work. Lead cross-functional teams to meet project deadlines and deliverables.
- Focus on client satisfaction and retention by delivering measurable results. Identify opportunities for upselling and cross-selling additional agency services to drive revenue growth.
- Monitor and analyze campaign performance, providing regular reports to clients. Use data and insights to optimize ongoing campaigns and demonstrate ROI.
- Manage account budgets, including forecasting, tracking, and reporting on project financials. Ensure projects are delivered within scope and profitability targets.
- Proactively address any client concerns or issues, ensuring swift and effective resolutions that maintain strong relationships.
- Participate in new business pitches and client presentations, offering strategic insights and account management expertise.
- New initiatives to optimize workflows and stimulate growth of business. 

Requirements:
- 4+ years of experience in account management within a digital, creative, or marketing agency.
- Experience in managing accounts.
- Strong understanding of digital marketing channels and experience leading successful campaigns.
- Proven track record of managing large, complex accounts and delivering strong client outcomes.
- Excellent communication, presentation, and interpersonal skills, with the ability to build trust and influence key stakeholders.
- Strong project management skills, with the ability to manage multiple clients and projects simultaneously.
- Proactive and solutions-oriented with a strong focus on client success.
- Experience in budget management and financial reporting
- Strong verbal and written communication skills in Dutch and English  
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What's in it for you?
- Work with leading brands in a fast-growing industry
- Young, ambitious team with lots of room for ideas
- Daily fresh lunch at our Amsterdam office (Watertorenplein)
- Monthly team sports/workouts & regular team outings
- 10 remote working days per year
- Mental wellbeing support via Open Up
- Personal development through training & courses
- Team bonus when targets are met
- Apple laptop
- 28 vacation days, pension plan & your birthday off

Are you ready for a new exciting opportunity? Let’s connect!