Join our
team

Responsibilities:
- Coordinate daily operations and cross-team workflow (traffic management).
- Allocate work and manage individual team schedules.
- Plan upcoming projects in the pipeline; maintain an overview of ongoing projects, deadlines, and team capacity.
- Set priorities and maintain oversight over all ongoing projects and requests.
- Support team leads with HR tasks, including vacation planning,freelance allocation, hiring processes and overall team capacity management.
- Optimize internal processes and workflows while preserving creative freedom.
- Monitor time spent and hours per client/project and adjust where necessary (e.g., via Harvest).
- Identify operational bottlenecks and proactively drive improvements; act as a sparring partner for the management team to optimize operations for growth.
- Improve collaboration between teams and ensure structured communication.
- Implement and manage operational tools and systems.
- Monitor and optimize margins and hours to increase operational efficiency and strengthen cash-in performance.
- Contribute to the structured growth of the company by developing clear workflows.
- Contribute to a positive office culture and oversee facility/office operations.

‍Requirements:
- +4 years of experience in an operational or similar role (agency experience is a plus).
- Strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously.
- Strong analytical skills and the ability to solve complex problems.
- Experience with time tracking, resource planning, and margin optimization.
- Experience with process optimization and implementing tools and workflows.
- A Team player with excellent communication skills and experience working with creative teams.
- Proactive and able to work independently.
- Knowledge of project management and time-tracking tools (e.g., Harvest and Monday.com).
- Comfortable structuring growth and supporting a fast-growing team.
- Fluent in Dutch and English.
- Available for 32 hours per week.

What’s in it for you?
- A young, motivated, and dynamic team with room for your input and ideas;
- Daily fresh lunch in our beautiful office in the heart of Amsterdam;
- Regular team drinks, events, and activities;
- Apple work laptop, and phone;
- 28 vacation days, pension plan, and your birthday off.

Are you ready for a new exciting opportunity? Let’s connect!